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Community Impact - 2-1-1
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With the success of 411 for directory assistance and 911 for emergencies, United Ways across America are initiating 2-1-1.
Locally, limited 2-1-1 access was launched in mid November, 2005. Every hour of every day, someone in San Juan County needs essential services – from finding an after-school program to securing care for an aging parent. In many cases, people go without services because they don’t know where to find them. San Juan United Way and its Information & Referral Program known as HELPLINE have brought 2-1-1 to our community. Currently 2-1-1 can be dialed from any land phone in the local Farmington calling area. Outside the local call area it is still necessary to call either (505) 326-4357 or 1 (800) 632-0010.
Dialing 2-1-1 will help people access local social services such as finding food, housing, counseling or utility bill assistance. "The idea is to create a single phone line nationally that people can call for help in getting social services," says Brian Gallagher, president of United Way of America, who is spearheading the effort. The nation's first 2-1-1 was created in 1997 in metropolitan Atlanta.
2-1-1 currently serves approximately 139 million Americans, about 46% of the U.S. population. San Juan United Way is proud to bring this vital service to our residents.
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